What information does ReCORK collect?

Visits to our website are logged. These logs of information are used to better understand how people use our site. This analysis is done using the Google Analytics service. We may also make use of Google's advertising features in order to provide you with a more customized experience on our website. These features include: remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting. To learn more about the Google Analytics privacy policy including ways to opt out, please visit www.google.com/intl/en/analytics/learn/privacy.html

We keep a record of your email address when you sign up for our email list. You can opt-out of at any time after signing up and your email address will be removed from our records.

If you create a ReCORK account, we store your shipping and billing addresses, name, email and phone number.

Does ReCORK record server logs?

Yes. When you visit our website, we may record your IP address (to direct you to the correct web store for your country), browser type (to optimize your web viewing), and your web request (for optimizing your experience with the most relevant information.)

Does ReCORK keep emails that I send you?

Yes, we store a record of your communications with us in our customer database. That way we can respond to your requests, attend to your inquiries and provide better service. We may use your email address to communicate with you.

Does recork.com link to sites outside of ReCORK's control?

We do not control sites we link to that are outside of the SOLE and ReCORK groups. This privacy policy only applies to recork.com. The sites to which we link, or that contain links to recork.com, may solicit information from you, collect your data or place cookies on your computer. We strive to only link to reputable companies that we trust.

If a customer sends a testimonial or answers a ReCORK survey, does ReCORK use the response anywhere?

Sometimes, yes. We reserve the right to reproduce in printed marketing materials, the web or email campaigns, any testimonials, survey responses or comments to ReCORK social media.

Will you share my information with anyone?

We don't share any customer information with anyone, other than our own subsidiaries. For example, we may share information with our companies that are based in other countries: Edge Marketing Corp., Edge Marketing Sales Inc., and SOLE.

Is my information secure with ReCORK?

We do not allow any unauthorized use, access, alteration or disclosure of information and we take appropriate measures to protect against this. Our encryption and security measures are reviewed quarterly by Security Metrics to make sure they are sufficiently robust. Personal information is processed on our servers in Canada.